Driver installation erro

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Johann Eva Microsoft Agent. If you already tried uninstalling and reinstalling your USB.

The brand and model of your USB. Number of USB ports on your computer. Changes you've made prior to your concern. Instead, we recommend that you contact the device manufacturer for an updated device driver.

You cannot modify a bit driver. Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware.

Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

Symptoms When you try to install a device driver on a computer that is running an xbased version of Microsoft Windows, you may receive the following error message: The specified location does not contain a compatible software driver for your device. Need more help? Expand your skills. Get new features first. Was this information helpful? You can use the following guidelines to either verify that your device is installed correctly or diagnose problems with your device installation:.

Follow the steps that are described in Using Device Manager to view system information about the device. See below for more information on common installation errors. On Windows Vista and later versions of Windows, follow the steps that are described in Debugging Device Installations Windows Vista and Later to debug co-installers during the core stages of device installation.

On Windows Vista and later versions of Windows, follow the steps that are described in Troubleshooting Install and Load Problems with Test-signed Drivers to diagnose problems related to the installation and loading of test-signed drivers.

Run test programs to exercise the device. The device installation took too long and was stopped. See the SetupApi logs for more information about the device installation and where the time was spent. Some common causes of timeouts are: A co-installer executing for too long. This could be because the co-installer is performing some unsupported operation that has hung or is too long running. For example, a co-installer is executed in a non-interactive session, so it cannot do something that needs to wait on user input.